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What are your Vendor Terms of Service?

Legal text might not be your preferred choice for light reading, but our Terms of Service form the foundational contract that keeps the vendor marketplace safe, fair, and transparent for everyone.

By creating a vendor account and utilizing our platform, you are agreeing to comply with these terms. They outline your operational rights and responsibilities as a wedding professional, as well as our commitments to you as a platform provider.

What Do the Terms of Service Cover?

Our official terms map out the exact guidelines for navigating your partnership with us. Key areas covered include:

  • Account Integrity: Protocols for creating, securing, and managing your vendor admin account.

  • Vendor Code of Conduct: Your core responsibilities when interacting with couples and managing business listings.

  • Storefront Content & Ownership: Rules regarding media uploads, intellectual property rights, and portfolio ownership.

  • Subscriptions & Advertising: The terms governing your visibility tier and promotional services.

  • Billing & Payments: Transparent rules on invoice schedules, automatic renewals, and default balances.

  • Platform Restrictions: Boundaries outlining prohibited site behavior, spam control, and security measures.

  • Account Status Actions: The conditions under which Hitched may issue warnings, restrict features, or execute account suspensions and terminations.

  • Liability Limitations: Legal boundaries defining the scope of platform liability in commercial disputes.

Official Legal Documentation

This article is an accessible summary designed to help you quickly understand platform expectations. For the complete, legally binding terms that govern your contract, please review our official terms found on our website. 

⚠️ Important Notice

This Help Center article is provided for informational and scannability purposes only. In the event of any conflict, ambiguity, or discrepancy between this summary and the official text, the official legal clauses on the website will always prevail.