Your business changes over time—maybe you've polished your brand description, updated your contact number, or relocated your main office. Most of these foundational account details can be updated instantly right from your dashboard.
Here is how to keep your profile accurate and what to do if you hit a setting you can't change manually.
Direct Updates vs. Support Assistance
To make this as quick as possible, here is a quick look at what you can tweak yourself versus what requires a quick message to our team:
| What You Can Update Directly | What Requires Support Assistance |
|---|---|
• Primary email address
• Business phone number
• Main business description
• Operational contact details
• Standard map coordinates | • Official Business Name
• Greyed-out/Contracted Locations |
Step-by-Step: Updating General Business Details
To refresh your contact information, email, or storefront bio:
Log in to your Vendor account.
Navigate to the Storefront tab.
From the menu on the left-hand side, select Business Details.
Modify the text fields or contact channels with your new information.
Click Save at the bottom of the page.
How to Update Your Business Location
If you're moving your base of operations or want to adjust how you appear on our local map:
Head to the Storefront tab in your dashboard.
Select Location and Map from the left-hand menu.
Input your new address or geographic details.
Click Save to update your live profile.
Troubleshooting & Exceptions
⚠️ Changing Your Business Name
Note: To protect your verified history and maintain platform security, you cannot change your official business name from the dashboard. If you are rebranding or fixed a typo, please contact our Support team directly, and we will update it on the backend for you.
Why is my preferred location greyed out or unavailable?
If you try to change your location and find the options are locked or unclickable, it isn't a glitch. This usually happens because the geographic shift directly impacts your active advertising contract or designated regional coverage area.
If you need to move your storefront into a locked region, just get in touch with our team. We'll happily review your contract parameters and help map your business to the right territory.