How to change your username, password, or login email

You can manage your username, password, and individual login email from your Vendor account settings.

You must be able to sign in to your Vendor account to make these changes.

Change your username or password

1. Sign in to your Vendor account.
2. Open My Account.
3. Select Company Details.
4. Update your username or password.
5. Save your changes.

Your changes will take effect after you save them.

Add or verify your individual login email

If you're asked to add an individual email address to your account, follow these steps:

1. Sign in using your username and password.
2. Go to Storefront > Business Details.
3. Find the User email field below your username.
4. Enter an individual email address that isn't already linked to another username.
5. Enter your current password and save your changes.
6. Check the inbox for the email address you entered.
7. Click the verification link to confirm your email address.

The verification link is valid for 24 hours. Your email address won't become an active login method until you click the link.

Once verified, you can sign in using either your username or your verified email address, along with your password.

Didn't receive the verification email, or has the link expired?

Sign in using your username and password, then go to Storefront > Business Details and select Resend Verification Link.

Need help signing in? See How do I log in and/or reset my password?.