If you believe a review does not comply with the platform’s guidelines, you can request a review of the content.
When should I report a review?
You can report a review if it:
Is not based on a real customer experience
Contains offensive, abusive, or inappropriate language
Includes personal data (such as phone numbers or email addresses)
Promotes another business or contains advertising content
Is unrelated to the service provided
How to report a review
Log in to your vendor account
Go to your reviews section
Find the review you want to report
Click the option to report or dispute the review
Follow the steps to submit your request
Your request will be reviewed according to the platform’s review policy.
What happens next?
The review will be assessed by the relevant team
If the review does not comply with the guidelines, it may be removed
If the review complies with the guidelines, it will remain published
Important notes
Not all reported reviews will be removed
Reviews are only removed if they do not comply with platform guidelines
You may not receive detailed feedback on the outcome of your request