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Why am I receiving messages from vendors I didn't contact?

This usually happens through our "Multi-card" feature. When you request information from one professional, a pop-up may appear suggesting similar companies that might fit your style and budget—it’s our way of helping you explore all your options!

Next steps:

  • Understand how it works. If you don't uncheck the suggestions in the pop-up, the system automatically sends a request to those related companies to save you time in your search.
     
  • Avoid future pop-ups. To skip these suggestions, simply click the "X" on the app or the "No, thanks" button on the desktop version when the additional vendor cards appear.
     
  • Update the vendor. If you've changed your mind or aren't interested in a suggested professional, just send them a quick message through your inbox letting them know. Once you've communicated, you can easily archive the conversation.