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Why was my account limited or deactivated?

Our platform is a dedicated space for engaged couples to plan their weddings. To protect the integrity of the site and the experience of all our users, we take action if a profile is used for purposes other than wedding planning.

Next steps:

  • Avoid misuse of the portal. If an account is used for dating purposes or to promote outside commercial collaborations, it violates our Legal Conditions and will be canceled.
     
  • Handle commercial requests properly. If you are a vendor trying to reach couples, please don't use a "couple profile." Instead, head to the Company Area to register as a professional supplier!
     
  • Ensure correct contact info. If we receive reports that a phone number on a profile belongs to someone else, we will remove that data immediately and ask you to provide the correct contact information.