If you have forgotten your password or are temporarily locked out of your Vendor account, you can quickly restore access directly from the portal login screen.
Step-by-Step: How to Reset Your Password
Navigate to the official Business Login page.
Click the Reset Password link.
Enter the primary email address associated with your vendor account.
Check your inbox and follow the unique instructions sent to your email.
Define a new password and log back into your dashboard.
Troubleshooting: Not Receiving the Reset Email?
Password reset emails are typically dispatched instantly, but security filters can occasionally delay them. If the message hasn't landed in your inbox after a few moments, try these steps:
Audit Your Spam Folder: Check your Junk, Spam, Promoted, or Clutter folders to ensure your email client didn't misroute the automated message.
Verify the Address: Double-check that you typed the exact email address registered to your Vendor account (watch out for typos!).
Give It a Moment: Allow up to 5–10 minutes for network latency to clear.
I don't remember my username. What should I do?
If you cannot remember your username, simply trigger the standard password reset process outlined above using your registered email address. The automated recovery email sent to your inbox will explicitly state your correct account username alongside your reset link.